Notes on building for small businesses Plain guides to websites, apps, CRMs, WhatsApp and ONDC, with prices and sources, for owners deciding what to build.
16 posts, newest first
A restaurant joins ONDC through a seller app such as magicpin, with an FSSAI licence, GST or PAN, a bank account and a menu. Seller apps set their own per-order fees and most don't publish them. Here is what ONDC, magicpin, uEngage and Zomato do publish, with dates, and who should bother now.
Getting found, 3 November 2026
The yearly bills and the yearly work behind a small business website in India, with a worked example for a 5-page Navi Mumbai site.
Websites, 3 November 2026
What a custom CRM costs to build in India in 2026, a three-year comparison with Zoho CRM for 10 users, and when not to build one.
Apps and software, 3 November 2026
Meta's per-message WhatsApp rates for India, what changed on 1 October 2026, and a worked monthly bill for a clinic sending reminders.
WhatsApp and AI, 3 November 2026
What a SaaS MVP costs and how long it takes to build in India, from validation to the first paying users.
Apps and software, 20 February 2025
A three-year rupee comparison of a subscription and a custom build for a small business, and how to decide between them.
Apps and software, 5 February 2025
How a small Navi Mumbai team can tell whether Zoho CRM is enough or it needs a custom CRM, with a two-week test to decide.
Apps and software, 15 January 2025
What an Android or iOS app costs and how long it takes to build in India, stage by stage.
Apps and software, 1 October 2024
A phone test and a fix list for small business websites, from tap-to-call and map links to contrast, tap sizes and forms that reach you.
Websites, 18 September 2024
How to connect Instagram, WhatsApp and your website so every enquiry lands in one WhatsApp inbox, tagged with its source.
Getting found, 15 September 2024
India's phone share of web traffic from StatCounter and TRAI, what Google indexes, and the layout decisions that change when you design for the phone first.
Websites, 5 September 2024
Builder plan prices against a custom-built site over three years, who can move their site later, and a WordPress versus custom comparison.
Websites, 5 September 2024
A pre-launch SEO checklist for local business sites: crawling, page titles, Core Web Vitals with INP, LocalBusiness schema, Google Business Profile and Search Console.
Getting found, 22 August 2024
When to pick WordPress, Shopify, Next.js or Laravel for a small business, with what KodeThat builds on and why.
Apps and software, 12 August 2024
The few web changes that should shape a small business website in late 2026, with sources, and the trends you can skip.
How a Navi Mumbai business gets onto Google's map and turns searches into WhatsApp enquiries, step by step.
Getting found, 2 July 2024