What you just saw
The chat above is scripted. A real bot runs on the WhatsApp Business API, the official way for a business to automate its WhatsApp number. It does the same four things with real customers.
- Answers at any hour: A message at 11:40 pm gets its reply at 11:40 pm, in English, Hindi or Marathi, whichever the customer writes in. The customer types in their own words, and the bot works out what they want.
- Books into your calendar or Sheet: The open slots come from the Google Calendar or Google Sheet your front desk already keeps. A booked slot is taken off the list, so two people never get the same time.
- Sends the reminder: The morning reminder goes out by itself as a WhatsApp template message, which Meta charges for.
- Hands over to your staff: When someone asks for a person, the chat moves to your team's inbox and they reply in the same chat. The bot stays quiet until they hand it back.
What it costs
Our AI Chatbot plan is ₹30,000* + ₹3,000*/mo. It answers on WhatsApp and your website, captures leads and hands chats to your staff. Booking into a calendar and the reminders, as in this demo, come with WhatsApp Automation Pro at ₹60,000* + ₹5,000*/mo. Both are on the pricing page.
On top of that come Meta's per-message charges, see the WhatsApp API cost calculator. For more on the service, see AI chatbot and WhatsApp automation.
You may not need a bot
The free WhatsApp Business app has greeting and away messages, quick replies and, since May 2026, a free AI reply as well. If you get a few dozen chats a day and someone at the counter answers them, the app may be enough. A bot pays off when chats come in after hours, when you book slots all day, or when reminders take up someone's morning.